GREENSBURG, Pa., April 9, 2020 /PRNewswire/ -- With the coronavirus pandemic affecting the regional workforce, financial assistance is available for customers of FirstEnergy Corp. (NYSE: FE) utilities Metropolitan Edison (Met-Ed), Pennsylvania Electric Company (Penelec), West Penn Power and Pennsylvania Power (Penn Power) who need help paying their electric bills.
Dollar Energy, which administers financial aid programs across Pennsylvania, has approximately $1 million available in its emergency hardship fund to assist FirstEnergy customers.
The economic slowdown precipitated by Pennsylvania's stay-at-home orders to halt the spread of coronavirus has resulted in new financial hardships for many FirstEnergy customers. This may be the first time they have ever needed assistance paying their electric bills.
Assistance to qualifying customers is available through the Dollar Energy Fund and the Pennsylvania Customer Assistance Program (PCAP).
To protect customers from the challenges of living without electricity and to limit interactions between employees and the general public, FirstEnergy operating companies recently discontinued service shutoffs for past-due customers during the coronavirus health emergency. Although their service will not be terminated, customers may still receive shut-off notices. These notices are important because they serve as proof of situation to qualify for some assistance programs.
For more information and frequently asked questions about FirstEnergy's response to the coronavirus emergency, visit https://firstenergycorp.com/help/safety/coronavirus.html.
West Penn Power serves approximately 720,000 customers within 10,400 square miles of central and southwestern Pennsylvania. Follow West Penn Power on Twitter @W_Penn_Power and on Facebook at www.facebook.com/WestPennPower.
FirstEnergy is dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Visit FirstEnergy online at www.firstenergycorp.com and follow FirstEnergy on Twitter @FirstEnergyCorp.
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SOURCE FirstEnergy Corp.