ATLANTA, March 23, 2020 /PRNewswire/ -- Georgia Power remains committed to providing its 2.6 million customers safe and reliable service, while offering important safety tips and storm resources as the spring storm season arrives amid the COVID-19 pandemic. March, April and May are typically the most active months for severe thunderstorms with lightning, hail and tornadoes, though severe weather can happen at any time.
Storm Response Pandemic Preparations
Georgia Power constantly monitors changing weather conditions and has been closely monitoring the potential threat posed by COVID-19 since January. The company remains prepared to respond to service interruptions that might occur because of severe weather while taking proactive actions including special distancing and other precautions to help protect customers and employees from the spread of the virus.
The company regularly provides information and updates on the virus to employees, including prevention recommendations from the Centers for Disease Control, and is following the latest developments and updates from public health officials and medical professionals.
The company's investments in Smart Grid technology and increased automation in recent years mean an increased ability to more quickly isolate outages to smaller numbers of customers and reroute power remotely for improved reliability. In addition, the company's comprehensive pandemic plans ensure readiness of the critical personnel and facilities necessary to continue providing the safe and reliable energy customers expect and deserve.
In the field, the power restoration process includes these key steps:
Georgia Power reminds customers to keep safety first during severe weather and offers the following storm tips:
Remote Customer Resources
Customers can subscribe to Georgia Power's YouTube Storm Channel for the latest safety videos and can connect with Georgia Power on Facebook and Twitter for helpful information every day, and restoration updates during severe weather. Georgia Power offers the following videos, tools and tips to help customers prepare for severe weather:
About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
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SOURCE Georgia Power