AKRON, Ohio, Aug. 6, 2020 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) utilities continue restoration efforts for customers of Jersey Central Power & Light (JCP&L) and Metropolitan Edison (Met-Ed) who lost power as a result of Tropical Storm Isaias. Service has been restored to approximately 478,000 JCP&L customers and approximately 83,000 Met-Ed customers.
Downed trees, broken branches and road closures continue to hamper crews' efforts to access areas with damage to make repairs to broken poles and downed wires. Nearly 6,000 utility personnel from JCP&L, other FirstEnergy companies, and partner utilities from electric industry mutual assistance organizations are working to restore power in the hardest hit areas in JCP&L. FirstEnergy continues to work closely with these organizations to secure additional resources to assist with storm restoration efforts should they be needed.
During severe weather, customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the "Report Outage" link on www.firstenergycorp.com. Customers should immediately report downed wires to their utility or their local police or fire department. Customers should never go near a downed power line, even if they think it is no longer carrying electricity. Extra caution should be exercised in areas where downed wires may be tangled in downed tree branches or other debris.
To safeguard the health and safety of FirstEnergy employees, contractors and the public, please respect social distancing protocols as utility personnel work around the clock to restore all power outages caused by Tropical Storm Isaias.
For updated information on the company's current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages.
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SOURCE FirstEnergy Corp.